Frequently Asked Questions


Where is your business based out of?

Our company was founded and based in Kuwait to help bring supplies to the local area.

Why should we shop with Puffin?

We have retailer quality products at an affordable price. Why pay for expensive international shipping on gadgets, tools or accessories for a variety of uses when they are available locally through us.

When will my ordered be delivered?
Orders will be delivered with 48 hours max.

We deliver every day of the week except for Friday.

Do you charge for delivery?

Yes, delivery charge is 1 KD on all orders less than 20 KD.

Free delivery is applicable for order more than 20 KD.

How do I return/exchange a product?

You may either schedule a pick up by calling T: +965 97898134

Please see our Return/Exchange Policy for more details.

How do I create an account?

Click on the Sign Up Button

Fill up the details

Verify your email and you are good to go!
Will I receive a confirmation after I place an order?

Yes, you will be sent a confirmation email.

What are the payment methods?

We accept payment through KNET, Visa, Mastercard and Cash upon delivery