Returns/ Exchanges / Refunds

Returns

- Returns are accepted within 14 days of delivery date.

- Original invoice must be submitted.

- Item must not be damaged or used.

- Item must be returned in its original package.

- If item has manufacturing defects, customer must return it within the warranty period (if applicable) or within 14 days of delivery date.

- Returned items may be exchanged with other items, store credit or refunded the full paid amount (excluding delivery charges).

- Items bought in sale may only be exchanged with other sale items. 

- Misused or broken items are not covered by warranty.

Exchanges

- Exchanges must be made within 14 days of delivery date.

- Original invoice must be submitted. 

- Item must be returned in its original packaging.

- Exchanged item must not be used or damaged.

- Items with manufacturing defects may be exchanged within warranty period (if applicable) or within 14 days of delivery date. 

- Misused or broken items are not covered by warranty.

 

Refunds

- Delivery charges will be excluded from the refunded amount.

- Refunds are made to the same card used for the order. Refund may take a period of time to process and show on customer's account. 

- Refunds are not applicable to items past their warranty period or past 14 days of delivery date.

- Misused or broken items are not covered by warranty.